Order Management - EBS (MOSC)

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Hold Applied Against Order Based On Customer

edited Oct 24, 2016 6:06AM in Order Management - EBS (MOSC) 13 commentsAnswered

Hi guys,

When attempting to Book a sales order for a specific customer.

Hold is Applied Against Order Based On Customer, Order and Bill to site etc

I checked the 'Credit Hold' checkbox on the customer header, saved the record, then unchecked the box again and saved.

But this did not resolve the issue. The order still go on hold.

How can I get the order placed for a specific customer not to get on hold by any criteria whatsoever,i.e "On Customer, Order and Bill to site etc", regardless of which responsibility places the order  ?

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