Depot Repair - EBS (MOSC)

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Ship to contact not populating when following certain steps in creating RO,RMA from SR workbench

edited Oct 7, 2016 5:00AM in Depot Repair - EBS (MOSC) 3 commentsAnswered

Hello,

Observed a case in our instance where ship to contact is  not populating on SO header for RO,RMA created from SR workbench.

Attached document have two scenario's .

Scenario1 : Where ship to contact not getting populated when followed certain steps

Scenario 2: Where ship to contact getting populated when followed certain steps

Appreciate to review document and provide any insight on this.

Regards

Alex

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