Teleservice - EBS (MOSC)

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iSupport: Service Request View Null Exception After Delete

edited Nov 2, 2016 5:00AM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi, I've tried creating a new personalized service request view from the home page. After successfully creating the view, I've have selected it as the current view from the default search view.

then, from the Support tab -> Personalize, I have removed the newly created view.

Back on the Home Page, a null exception error was displayed on the region of the SR list View.

Is there a workaround that when I removed the current user personalized view, it will be back on the default search displaying all the SRs?

Thanks,

Loraine

Message was edited by: 3140709

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