Order Management - EBS (MOSC)

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Changes to Sales Order

edited Oct 18, 2016 11:34AM in Order Management - EBS (MOSC) 6 commentsAnswered

Once a Sales Order is created, ship confirmed, and interfaced to AR to create an invoice can it's(Sales Order) price/quantity ever be changed?

We have a new business process where once the Invoice is issues, the customer comes back with a different amount for the invoice and this change in the invoice amount should also get back to the  SO on which this invoice is based. I looked at various profile options and setups but did not come across any that are of help in this scenario.

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