Billing and Revenue Management (MOSC)

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dm_aq service fails with DMm be #0 init failed, exiting error in logs

edited Oct 13, 2016 5:00AM in Billing and Revenue Management (MOSC) 3 commentsAnswered

We have recently built up an AWS environment for BRM on Linux  x86_64 GNU/Linux  with Kernel (4.4.19-29.55.amzn1.x86_64) and are unable to start both dm_aq and dm_ifw_sync service on the same. All other processes are up though.

Seems like backend connections are failing as per the logs.Not sure why.

Can anyone please help to triage this issue?

dm_aq pinlog:

D Thu Oct  6 07:59:24 2016  NewVoE10-brm01  dm:12160  ../../ifw_sync_plugin.cpp:38 1:NewVoE10-brm01:dm:12159:-147753216:0:1475737164:0

        evaluatePinConfFile called

D Thu Oct  6 07:59:24 2016  NewVoE10-brm01  dm:12160  ../../ifw_sync_plugin.cpp:193 1:NewVoE10-brm01:dm:12159:-147753216:0:1475737164:0

        evaluatePinConfFile finished with 1

D Thu Oct  6 07:59:24 2016  NewVoE10-brm01  dm:12160  ../../ifw_sync.cpp:108 1:NewVoE10-brm01:dm:12159:-147753216:0:1475737164:0

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