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User certificate installation failed

edited Aug 20, 2021 11:37AM in Technology Stack - EBS (MOSC) 2 commentsAnswered

Customer follow note <Enabling SSL or TLS in Oracle E-Business Suite Release 12 (Doc ID 2143099.1)> and they can't import the certificates.

They followed the steps in  “https://blogs.oracle.com/stevenChan/entry/sha_2_signed_pki_certificates” ，but the error shows.

They import the same certificates to their DB node successfully,their DB is 11.2.0.3.

Instance of Customer's meet below requirement.

Update OPatch

    If you have not already updated to the OPatch 9i, 10.1 version 1.0.0.0.63 or later, download and install it. For the latest OPatch information, refer to the following:
    OPatch for Oracle Application Server 10g (10.1.2, 10.1.3, 10.1.4), (Note 283367.1)

    Apply the minimum required patch level for the Oracle Fusion Middleware 10.1.3 Oracle Home

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