Do we have any document to demonstrate standard oracle process around Receiving a defective Item in

Hi,

We have a scenario where:

1. Canada warehouse receives a defective unit from end customer

2. Canada warehouse is unable to do the repair

3. They create a SR/SO against the end customer

4. They transfer the defective item to US warehouse in different operating unit

5. US warehouse repairs it

6. They send it back to Canada warehouse

7. Canada warehouse send it back to end customer

We understand that we can create a SR/SO in Canada and then transfer the unit to US through a Move Order. In one of the document we also saw that we can even create a WIP job for US from the SR/SO created in Canada. But we are unable to map the end to end process.