Teleservice - EBS (MOSC)

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CRC User Registration only sends 1 email to new user and no email for the approved accounts?

edited Oct 28, 2016 5:00AM in Teleservice - EBS (MOSC) 2 commentsAnswered

Hello,

Upon new user registration in CRC, user only receives the first e-mail and doesn't receive the mails which inform user on the approval of the account.

- Only receives the Registration Confirmation mail

- Missing the Approval mail even when the Admin has approved the account.

- Functioning in R11i but issue was experienced after shifting to R12

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