Enterprise Service Automation (ESA) - PSFT (MOSC)

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Cancel Payments setting expense reports to 'CLS' instead of 'STG'

edited Nov 9, 2016 4:00AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered

Recently we encountered a situation where we have to cancel several AP payments associated with expense reports.  We were testing the process for cancelling payments in one of our test environments and ran across an issue contrary to how PeopleBooks states the process should work.  The AP payments were cancelled in AP and set to a CANCEL_STATUS of 'R-Re-Open Voucher(s)/Re-Issue'.  I executed the 'Cancel Payment' process in Travel & Expense but it created "EXCANCEL" journal entries as well as set ALL the expense reports to 'CLS' rather than back to 'STG' in order to allow them to be picked up

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