CNC, DB and Operating System - JDE1 (MOSC)

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Web Client Exception errors in Chrome?

edited Mar 10, 2017 8:43AM in CNC, DB and Operating System - JDE1 (MOSC) 10 commentsAnswered ✓

We're using E1 Tools 9.1.5.5 and have had users get Web Client Exception errors when they change their Google Chrome Zoom to be greater than 100% or less than 100%, and changing it back to 100% fixes the issue.  See:

  • E1: GRID: Grid scroll and Alignment issues when Zoom is Not 100% with Internet Explorer 7, 8, 9, and 10 and Chrome prior to 9.1.5 (Doc ID 1930883.1)
  • E1: JAS: Web Client Exception Error on Applications when Zoom is Changed on Google Chrome Browser to be above 100% (Doc ID 1986370.1)

In the last couple weeks, we have several users who are receiving Web Client Exception errors when using Google Chrome version 54.0.2840.71 m (64-bit) or 54.0.2840.87 m (64-bit) even when the Zoom is set to 100%.  These are users in different locations using different E1 programs.  In each case, the error states an invalid value (not a whole number) is being passed to the server.  They do not get the errors when using IE11.

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