Teleservice - EBS (MOSC)

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SO price Chages in OM from Teleservice

edited Nov 11, 2016 4:13AM in Teleservice - EBS (MOSC) 4 commentsAnswered ✓

Hello Team,

I am not sure what to do here but surprisingly the Order which I am creating in Teleservice has price which is mismatching from OM, I confirmed there is no automation being done at the OM side. Please check the bellow screens and advice at the earliest. This is happening when I override or changed the Net price at the line level but when I checked in OM it is taking List price only

Item Price

Sales Order

Sales order in OM showing with total as '600'

Line level price and extended price also not changing

Please if you can confirm is it happening at your end, I am sure you will not found the same issue at your end.

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