Buyer Notification on Change Request showing incorrect New Total
Oracle R12.2.3
Our Procurement Team have raised a query with regards to a recent PR change request. The requestor initially raised the PR as a Price of $65,000 and Quantity Ordered of 1 this was subsequently approved by the business and a PO issued to the Supplier.
The requestor meant to raise the PR as Price of $1 and Quantity Ordered of 65,000 (to make it easier to receive regular small amounts). As a result a change request was put through and approved by the relevant business approver.
When the Procurement Team received the notification it showed the New Total as $4,250,000,000.00 i.e. $65,000 * $65,000 but on approving the change request the correct value of $1 and Quantity Ordered of 65,000 reflected in the PO. This can be easily replicated by creating a PR and PO and then reversing the Price and Quantity Ordered using a standard PR change request (see attached screen print for verification)