Billing and Revenue Management (MOSC)

MOSC Banner

billingcare setup: BIP URL

edited Jan 28, 2019 5:33AM in Billing and Revenue Management (MOSC) 6 commentsAnswered ✓

Hey everyone.  Working on getting billingcare integrated with BIP in a test environment.

I can log in to the BIP xmlpserver web interface and view the invocies generated by the pin_inv_doc_gen program.   So i know BIP is working and i can view the PDF invoice that way.

The problem seems to be somewhere in the Billingcare -> BIP integration.

When i select the "View Invoice PDF" option from the billingcare "bills" tab, i get an error that says:  "Unable to retrieve the invoice.  Contact your supervisor."

Its not clear what the exact value of the BIP_URL needs to be from the install docs.  So that might be wrong.  Also there are no errors in any of the billingcare logs related to the fetching of the invoice.  Does the browser attempt to fetch the invoice directly from BIP, or does it call some billingcare code to fetch the invoice from the back-end?  If the browser is trying to fetch it directly that would explain the absense of any error logs.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center