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Process Lockbox erroring : AR-ARLPLB: -1427 ORA-01427: single-row subquery returns more than one row

edited Jan 26, 2017 12:07PM in Receivables - EBS (MOSC) 3 commentsAnswered

Can anyone explain me why Process Lockbox concurrent program is erroring and not creating receipt . Log file is showing the below message.

AR-ARLPLB: Statistics Gathered On Interface Table.

autoapply_flag : N

AR-ARLVBL: Error from arlvbl.

AR-ARLVAL: arlvbl returned FALSE.

AR-ARLVAL: Error from arlval.

AR-ARLPLB: arlval returned FALSE.

AR-ARLPLB: Error in main.

AR-ARLPLB: -1427 ORA-01427: single-row subquery returns more than one row

Even we have found one doc# 1469282.1 which suggest that this issue is caused when for any customer there is more than one primary bill to location.

We followed that document, and ran the query given which returns some customer, we checked those customer and only 1 customer from that list is being used for this lockbox processing.

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