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BI Publisher Desktop Install/Uninstall Issues

edited May 6, 2020 10:09AM in BI Publisher (MOSC) 10 commentsAnswered ✓

Hello ,

I am having issues installing/uninstalling BI Pub Desktop. I am using a 64 bit Windows 7 Professional with MS Office 2016. I've followed the steps instructed in both of these documents 1917119 and 1446586. It didn't help any.

Here are some of the issues ,while trying to un-install I am getting the following errors.

After uninstall, I could still see the plugin in Word. I've moved the normal.dot template to another folder , doing so I did not see the plugin anymore. I've followed the rest of the instructions mentioned in these 2 docs 1917119 and 1446586.

I tried installing the Template Builder, i think installed correctly but I don't see the add in MS Word. Template builder version I've installed 11.1.1.

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