Retail Predictive Application Server (MOSC)

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TCP connection fails is Classic Client is being idle for some period

edited Jan 24, 2017 9:15AM in Retail Predictive Application Server (MOSC) 3 commentsAnswered ✓

Hi,

When working in Classic Client for some period of time (about 20 minutes) and not doing something significant (i.e. doing something when "Server" indicator in a bottom-right corner appears), I see a message that TCP connection is dropped because remote server stopped responding.

I suppose that there is a firewall somewhere (either in any network device or in a Linux server with RPAS) that drops connections in which no packages are transmitted for a long period of time.

Is there any way to make client maintain connection? For example. to make it send a package each minute?

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