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Web ADI download hangs

edited Aug 20, 2021 11:00AM in Technology Stack - EBS (MOSC) 1 commentAnswered ✓

Spreadsheet downloads on Firefox ESR 38 but will not open in Excel (Excel 2007). The process begins and Excel asks if you want to “enable this content”. Select this option and Excel opens with this message: Your document is being created. Do not close this window until processing completes. It then hangs forever.

Have tried various combinations of trust centre settings in Excel based on advice from Google but this has not changed the outcome. Note due to desktop lockdown we don’t have access to change Macro settings in Excel.

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