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Chargebacks not using payment instrument of customer company on JDE Enterprise One 9.0

edited Dec 14, 2016 4:00AM in Financial - JDE1 (MOSC) 3 commentsAnswered

Hello,

When we do a chargebacks on JDE EnterpriseOne 9.0, P03B102, not using payment instrument of customer company for which the invoice was created, always using payment instrument Company 00000.

The payment instrument customer company is not defaulted on the chargeback.

Is there a any way for the chargeback to recover the company´s payment instrument from de invoice?

Many Thanks

Regards

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