Siebel Business Process & Functionality (MOSC)

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Merging accounts in Siebel UCM creates duplicate child records

edited Dec 19, 2016 11:04AM in Siebel Business Process & Functionality (MOSC) 5 commentsAnswered

Hi there,

We are planning to use Siebel UCM (OCH) manual merge feature for Data Stewards.

There are no entity(child) survivorship rules but just the Account level survivorship rule .

Without Entity survivorship rules, the child records get duplicated under the Final Merged profile. Which is not good.

See, UCM Merge Is Not Merging Similar Child Records And Resulting In Duplicate Child Records Being Created Instead (Doc ID 2079062.1)

What could solve this problem if we dont want to have entity survivorship rules?

Regards,

Prasad.

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