Requisition shown in process, but show all approved
Hi:
We are using EBS version 12.2.4
We have one requisition that has been all approved through all the approval chains through AME.
But the requisition is somehow still showing in process. The buyers cannot see it.
When I checked the workflow, it is still showing active at the Approval List Routing using AME step.
I tried to use retry, but nothing changed and then I tried to retry the approval main process, it started the whole approval process again which we do not want.
Please advise. We other ways can we proceed with this? Thank you.