Deleting/Changing a POC in Receivables Manager
Hello. I deleted a Name in the Point of Contact on invoices. My navigation was: Customers>Customers Search contact by Last name. Then click on details in the Account number:
Then click on Communication tab. I then click on Remove button hit apply. The POC is now gone in this view. However, when I go to print an AR invoice the persons name is still available to choose from on the list: under POC.
What am I missing, why does the POC that I removed and deleted and no longer shows up in the communication tab, still an option on the POC when printing an invoice?