Billing and Revenue Management (MOSC)

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Errors while starting cm

edited Jan 11, 2017 4:00AM in Billing and Revenue Management (MOSC) 3 commentsAnswered

Hi All,

BRM system has been upgraded from 7.4 to 7.5PS16.

We were able to bring dm_oracle process up, but when trying to start cm, we are encountered with  below error in cm.log:

"$PIN_HOME/bin/cm: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory"

I couldn't find the so 'libstdc++.so.6" in the BRM directory structure.

Can someone throw light and help me to fix the issue?

Thanks!

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