Order Management - EBS (MOSC)

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RMA on a Interco Internal Drop Ship Flow

edited Jan 11, 2017 4:01AM in Order Management - EBS (MOSC) 2 commentsAnswered

OU1 > Org1

OU2 > Org2

Sales Order Shipment:

SO created at OU1 but ship from Org2 which belongs to OU2. This flow works fine.

Intercompany flow has been set with


Flow Type: Shipping

Shipping OU: OU2

Selling OU: OU1

Question:

In the above data, setups for Internal Drop Ship to a customer is explained.

What additional setups are required for a Customer Return when RMA is created in Selling OU which is OU1 and received at Shipping OU's Org which is Org2.

Do I need to additiona intercompany flow? If yes, is it of Shipping Type or Procure Type?

Any existing document or user guides explain the RMA of interco internal drop ship?

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