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RPM application failing with Failed to obtain IdentityStore instance

edited Jan 17, 2017 4:00AM in Retail Price Management (MOSC) 3 commentsAnswered

Description: Error executing service call: Failed to obtain IdentityStore instance [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

    exception id: 1483881846580>

Full Description:

13:24:06,580 ERROR ([ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)') [RPMSessionBeanCommand] Unknown exception thrown while executing: com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1@bff05d4

com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to obtain IdentityStore instance [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

    exception id: 1483881846580

        at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1.doExecute(RPMCommandExecutionServiceEjb.java:107)

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