Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Sorting on Service Request for My SR and My Teams SR

edited Jan 25, 2017 4:00AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 7 commentsAnswered

Hi Team,

We are working on Siebel 8.1.1.3 public sector.

Currently there is no sort specification applied on Service Request.

We want to apply sorting on 'Opened Date' for My SR and My Teams SR.

Please let me know what is the best option considering performance impact as Service Request is used heavily for DML operations.

As per current configuration:

1.  'All Mode Sort' user property is FALSE in Service Request BC.

2. We have search specification on 'Service Request List Applet'  and 'Service Request' BC

I have tried few options:

1. PDQ sort specification - but it applies only when the view loads and not for requery + performance dip

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