Siebel Business Process & Functionality (MOSC)

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BS "Outbound Communications Manager" Method CreateRequestSync issue with CreateCommActivity

edited Jan 13, 2017 5:45AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered ✓

Hello,

It is possible to pass input for "Outbound Communications Manager" Method CreateRequestSync:

- RecipientGroup

or

- RecipientBusComp

- SourceBusObj

I have two custom recipient groups made from custom Account BCs (these BCs are the same except for UP "Recipient Email Address Field") we need them because we are sending to two email addresses.

When I use them in Workflow then email is sent to the correct address so the configuration should be ok. The target functionality is to send Email and attach Activity under Account.

The issue is that only for the first RecipientGroup Email Activity is linked with Account however for second RecipientGroup the email is sent but Activity is not linked.

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