Retail Point-of-Service Solutions (MOSC)

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Till 2 transaction lost

edited Jan 25, 2017 4:00AM in Retail Point-of-Service Solutions (MOSC) 1 commentAnswered

Hi,

I have a case where the transaction in till 2 was lost. It was replicated to Xcenter, but not into the primary register till 1.

Since it is a tender control, for accountability reasons I need that transaction back into till 2.

But since the database from the primary is copied to the non-primary during the store close procedure, the transaction is now also lost in the database of till 2.

And the transaction is from November, so there is no database backup anymore.

Is there a way how I can extract this transaction from the Xcenter database and recreate this transaction in my primary register?

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