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Records with same user key stored in Siebel DB

edited Sep 26, 2017 5:02AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 2 commentsAnswered

Hello All,

Could you let me know how two records with same user key can get stored in the Siebel Database.


Scenario:Table:S_ADDR_PER

BC:Personal Address

The user key configuration is based on the Address name which is a concatenation of the address type,Contact row_id,Address start date,Address end date

S_ADDR_PER already held an address record with user key as

Record 1: Residential 1-ZZZXXX 03/05/1990 00:00:00 03/05/1991 00:00:00

Record 2: Initally present in DB with user key 'Residential 1-ZZZXXX 03/05/1990 00:00:00'

User updated record 2 with an end date and the BC user property 'On Field Update' set the user key of record 2 to ' Residential 1-ZZZXXX 03/05/1990 00:00:00 03/05/1991 00:00:00'( same as record 1 user key)

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