Retail Point-of-Service Solutions (MOSC)

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Pospal CPOI Pin pad error codes

edited Mar 6, 2017 5:42PM in Retail Point-of-Service Solutions (MOSC) 5 commentsAnswered ✓

From ORPOS register log.

I need help to understand what does the error code, error code extended, error locus, and error response number represent.  The details as to what this numbers represent will help us be more effective in troubleshooting.  Is there a web site or document that can point me in the right direction?

ERROR 2017-01-26 06:59:55,956 10054488  (FireEventThread:com.oracle.pospal.agent.cpoi.verifone.mx800):
      [com.oracle.pospal.agent.cpoi.verifone.mx800$2.errorOccurred(mx800.java:2548)]
      POSPal - mx800: MSR Error Event Occurred..
         error code: 111
         error code extended: 114
         error locus: 3
         error response: 13

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