Siebel Business Process & Functionality (MOSC)

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TBUI paused session - Session Name in INBOX

edited Sep 8, 2017 12:59AM in Siebel Business Process & Functionality (MOSC)


Hi,

I have a question on how siebel session name is set in inbox when TBUI is paused. Lets consider below Task Flow with sub tasks and each sub tasks haveTBUI view configured

Primary Task Flow (Display Name: Connect) -> Sub Task 1 (Display Name: Customer Details) -> Sub Task 2 (Display Name: Order Details) -> Sub Task 3 (Display Name: Order Summary) -> End of Primary Task

Consider a scenario where Agent is in 2nd view (i.e., Sub Task 2) if now agent pauses TBUI session what will be the session name in INBOX ? will it be Connect or Order Details?

Will these Siebel vanilla behaviour can be traced in logs to see how its set etc., ?

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