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Validate Address in Create Customer button in Contact Center

edited Feb 14, 2017 4:00AM in Teleservice - EBS (MOSC) 5 commentsAnswered

Hello,

In Contact Center, when clicking on Create Customer button, there is an Address DFF field to enter address for a customer. See there is no validation when customer address is entered , example if we enter an address there is no validation if the user entered valid  county, zip code etc for the address mentioned.

In customer standard html page,when we enter an incorrect address, system throws an error for invalid address element and will list a suggestion field LOV, with correct combination.

Want to check if there is similar functionality available in Customer Standard, available in Contact Center too.

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