CNC, DB and Operating System - JDE1 (MOSC)

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Helps does not open and URL is incorrect

edited Feb 10, 2017 4:00AM in CNC, DB and Operating System - JDE1 (MOSC) 1 commentAnswered

Hello,

I have a customer on 8.11 / TR 8.98.4.11.  PSOL was working recently and now for users, if they click on the ? in any application it brings up a blank screen.  I am able to login to a workstation with a user acct I copied from user (same roles & AB # ) and it works.

I checked:

1.  P98MOQUE - Nothing has changed

    

2.  I checked PSOL service (tomcat) it's running on deployment server

3.  I generated logs on FAT client and when I login with test user, I see the help content points back to deployment server

     Feb 01 12:38:21.430029 - 5584/5412 FOREIGN_THREAD                     SELECT  *  FROM SY811/F98MOQUE  WHERE  ( OMQUNAM = 'Help Content' )

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