Confirm Receipt Workflow - Notifications
Hello,
We're testing the confirm receipt workflow functionality in 12.2.5, and we've noticed a hyperlink in the e-mail notification to "Request Information."
When this link is selected, a draft e-mail opens containing the following:
Request more information from: 'Enter Requestee role here'
Question: 'Enter your question here'
We're not sure how to use the "Request more information from: 'Enter Requestee role here'" line of the e-mail.
Any assistance would be appreciated!
Thanks,
Debby