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Teleservice - EBS (MOSC)

How to re-price Service Requests

Feb 6, 2017 4:52PM edited Feb 24, 2017 4:00AM in Teleservice - EBS (MOSC) 2 commentsAnswered

Hello,

Is there a way to re-price charge lines that were created from the task debrief?

The price list was updated after 1500 SRs / tasks were processed by our technicians. The charges have not been submitted yet.

Thanks in advance,

Ingrid

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