Siebel Inbound Email and eMail response through 3rd party Communication Driver

Hi all,

I am trying to develop a driver for email routing to Siebel Call Center through 3rd party custom driver (say it MyDriver for instance). I have an Event Handler for Email arrived but that is not being invoked on device command configured for it. Here is the error I am getting:

JAWAD_16777229[02/07/2017 17:51:20:272]:TRACKING:    Begin    CSSCommServerService    DoInvokeMethod    GetMatchingResponseInfoJAWAD_16777229[02/07/2017 17:51:20:272]:TRACKING:    End      CSSCommServerService    DoInvokeMethod    GetMatchingResponseInfo    0.000044sJAWAD_16777229[02/07/2017 17:51:20:272]:DEBUG:Found matching EventResponse=EmailWorkStartedJAWAD_16777229[02/07/2017 17:51:20:272]:ERROR:Finished HandleEvent, err=7537057, msg = Communication: Missing Response definition 'EmailWorkStarted'.(SBL-CSR-00417), args = MediaType = MultiChannelMethod = HandleEventWorkItemID = 1-SCYL##1484206321DriverTrackID = 1484206321DriverNotifyWhenDone = 0MediaProfile = Virtual CTI DriverMediaProfileID = 1-SCYLMediaTypeString = VoiceEventName = EventEmailWorkStarted  Child property set, type = EventFields { SiebelDriverEventName = EventEmailWorkStarted