Teleservice - EBS (MOSC)

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Copy to Actuals

edited Nov 22, 2018 1:18PM in Teleservice - EBS (MOSC) 3 commentsAnswered

Hello Team,

Please advice can we freeze the 'Copy to actual' button once the particular line already used?

Here as we can see we can hit that button multiple time against the 'estimate' lines we have, so client raised the concern that by mistake or unknowingly they can convert estimates into Actual multiple times so they asked to freeze the button for the estimate line against which estimates already converted into ‘Actuals.

Can we do like this, please help.

Regards,

Saurabh Sharma

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