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Users receiving timeout while actively working in MFP (version 14.1 fusion client).

edited Feb 23, 2017 4:00AM in Retail Predictive Application Server (MOSC) 2 commentsAnswered

We just went live with MFP 14.1 fusion client. Some of our users have received timeout messages in the front end while they are actively working in the application. This is happening intermittently with multiple users. session.timeout is set to 35 in the config.properties. Does anyone have any ideas on what might be causing this?

We checked rpas_fc.log file and find following exception around the time user got timed out -

2017-02-15 11:03:09,116 [[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR - javax.faces.application.ViewExpiredException: viewId:/Login.jspx - ADF_FACES-30107:The view state of the page has expired. Reload the page.

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