Payables and Cash Management - EBS (MOSC)

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Can Payables EBS email requestors when an invoice is put on hold because the requestor has not recei

edited Aug 29, 2019 11:11AM in Payables and Cash Management - EBS (MOSC) 10 commentsAnswered

Hi,

We have an issue in Accounts Payable where we sometimes have invoices loaded against PO's that have not yet been receipted.  This is causing those invoices to go on hold and remain unpaid because the Requestor hasn't receipted the order.  I'm fairly sure this will be something quite common when using Purchasing and Payables to be honest.

Ideally what we need to is an email to be sent to the Requestor when the invoice is loaded and matched to their PO and they have not receipted the order.  The Requestor can then receipt the order if they have received it, and the invoice will then come off hold and will be sent for payment. 

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