Procurement - EBS (MOSC)

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Requisitions are getting escalated to approver's manager instead of next person in the HR/Supervisor

edited Mar 4, 2017 4:00AM in Procurement - EBS (MOSC) 5 commentsAnswered

We are using AME for the Requisition approval. We have enabled the Reminder Notification to be initiated if the user didn't take action in 3 days. Requisitions are getting escalated to approver's Supervisor  in the HR/Supervisor hierarchy instead of next person in the Approval Chain. Can you please  let me know what is the oracle std functionality on the requisition escalation routing.

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