Pause recording using dtmf
Does anyone know a way to pausing the ISR recording if a dtmf sequence is entered and then restart using another dtmf combination?
The scenario is PBX is a session agent of the SBC (3820). We have configured recording on the session agent and the ISR is the session recording server. This is working fine and calls are being recorded but we need SA's to be able to pause a call via dtmf whilst on a call.
Any ideas?