Exclusive Mode must be switched off prior to the upgrade.
The 12.2.0.1 pre-upgrade on an 11.2.0.4 db check says to turn off exclusive mode. How do you do that? I don't see SQLNET.ALLOWED_LOGON_VERSION_SERVER documented in 11.2 docs.
+ Switch off Exclusive Mode prior to the upgrade.
Your database system has at least one account with only the 10G password
version (see the PASSWORD_VERSIONS column of DBA_USERS).
Starting with Oracle Database release 12.2, Exclusive Mode is the
default password-based authentication mode. In Exclusive Mode, accounts
which only have the 10G password version (see
DBA_USERS.PASSWORD_VERSIONS) are no longer accessible. If your system
has any account with only the 10G password version, Exclusive Mode must