Retail Point-of-Service Solutions (MOSC)

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MSR Session errors when completing a credit/debit transaction

edited Mar 17, 2017 5:00AM in Retail Point-of-Service Solutions (MOSC) 1 commentAnswered

Greetings,

What do these MSR session error code and error code extended IDs mean?  I see these errors in the ORPOS client logs after a customer swipe their credit, debit, or gift card at the pin pad device. Thanks.

ERROR 2017-03-05 11:56:16,428 466324  (AWT-EventQueue-0:com.extendyourstore.pos.ui.beans.POSFocusManager):
      [com.extendyourstore.pos.ui.beans.POSFocusManager.getKeyFilterListener(POSFocusManager.java:337)]
      getKeyFilterListener: doKeyFiltering=false

ERROR 2017-03-05 11:58:32,841 602737  (Thread-9:com.extendyourstore.foundation.manager.device.MSRSession):
      [com.extendyourstore.foundation.manager.device.MSRSession$2.errorOccurred(MSRSession.java:259)]
      MSRSession error event received: jpos.events.ErrorEvent[source=MSR]

ERROR 2017-03-05 11:58:32,842 602738  (Thread-9:com.extendyourstore.foundation.manager.device.MSRSession):
      [com.extendyourstore.foundation.manager.device.MSRSession$2.errorOccurred(MSRSession.java:261)]

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