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Problem signature:while accessisng worksheet explore stops working

edited May 25, 2017 8:54AM in Demantra Solutions - EBS (MOSC) 3 commentsAnswered ✓

While accessing demantra URL getting below error, Please let me know the solution

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: IEXPLORE.EXE
  Application Version: 11.0.9600.18450
  Application Timestamp: 57c77728
  Fault Module Name: jvm.dll
  Fault Module Version: 21.0.0.17
  Fault Module Timestamp: 4e0856df
  Exception Code: c0000005
  Exception Offset: 000a981b
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033
  Additional Information 1: 689e
  Additional Information 2: 689ea5001d039468645f2677e07aa0a9
  Additional Information 3: 1979
  Additional Information 4: 1979e768b92e63d6d7f6b66ec32f1ef0

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