Channel Revenue Management - EBS (MOSC)

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OZF: No accounting event is getting triggered for Claims

edited Mar 18, 2017 5:00AM in Channel Revenue Management - EBS (MOSC) 1 commentAnswered

Hi we are using Supplier Ship and debit. For accruals we are getting to see the accounting. But for claims no accounting event is getting triggered. I believe the SLA event is that should get triggered is Claim Settlement by AR Custom Settlement Method. Is that correct? If so no accounting is getting generated. The claim settlement workflow - OZF Claim settlement is not fully completed. Could that be a possible reason?

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