Payables and Cash Management - EBS (MOSC)

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Invoice Approval History showing approved but invoice workbench approval status initiated in 12.2.5

edited Mar 28, 2017 5:00AM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

Hello All,

Invoice Approval History showing approved but invoice workbench approval status initiated in 12.2.5 instance. we are using costcenter based AME approval process apart from that there is no more customization as well.

can you tell me why invoice status is on initiated status though in Invoice Approval history status showing approved. If we ask business user to stop and initiate the invoice. Approvers are not in a position to approve the invoices again and again.

i want to know why it is happening like this, i have raised many Oracle SR's there is no resolution yet.

Appreciate your valuable answers on this.

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