iExpense report accounting segment is not overriden by a value from a template
Hello,
we have got couple cases where the expense report (ER) doesn't override the defaulted accounting combination with a one from a template.
It isn't a user fault as we have disabled the segment from being updated by users. The only where it could be updated is auditor web form, but auditors didn't update it (as per the last_updated_by, date)
Have you ever experienced this?
Version of app - 12.1.3
PRC4 installed.
Is there any way to to fix it or at least prevent it?
Thanks
Regards
Karel Soukup