CRM On Demand - Reports and Dashboards (MOSC)

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Miss Activities in Activity report on Companies the user doesn't own

edited Mar 28, 2017 5:00AM in CRM On Demand - Reports and Dashboards (MOSC) 2 commentsAnswered

Dear,

We created a report to see all the Activities for an user.

When the user runs the report he doesn't see the Activities on the Companies he doesn't own.

The user has the Default book for Analytics on his name.

When we change the Default book for Analytics to the Country book, the user is able to see all his Activities also the Activities on Companies he doesn't own.

What do we need to change change in the report so when the user has the Default book for Analytics on his own name (this is the standard within our organisation) can see also the Companies he doesn't own?

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