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Payables and Cash Management - EBS (MOSC)

Missing checks from Printing.

Mar 22, 2017 1:11PM edited Mar 30, 2017 5:00AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Hi Team,

We are facing an issue with printing the Checks. Version R12 .1.3

We submitted a payment request from Payment manager and for some reason we find some checks did not print and some got printed.

Found the Payment documents that did not print are showing as Printed. It printed some of the checks from the batch and skipped some.

Since these checks did not transfer into printer We will have to void these checks and re-issue them.

Please let us know what is causing this issue.

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