Retail Point-of-Service Solutions (MOSC)

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ORPOS Offline mode

in Retail Point-of-Service Solutions (MOSC) Question

Hi Team,

we have noticed that when a store goes offline they are not able to use offline mode. In offline they should be able to accept credit cards up to 75 dollars. However, no matter that the amount of the transaction is when they select debit/credit as a tender they receive a message of "authorization offline please choose another form of tender" this is resulting in the store only being able to do cash sales when offline.

Please let me know is there any configuration to verify this issue.

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