User can't see or add resources

We're using P6 8.2 EPPM

I'm the administrator. We just added a new user. I've given him access to everything as a PM, including Resources. See the screenshot.

When I open the schedule, I see all the resources and can add and delete.

When he opens the schedule, he can't see the resources - no matter what filter we run.

And the Add button is grayed out.

(This is a screen shot from my computer just to show the button that is grayed out on his computer.)

Any ideas why he can't see or work on resources.

Thanks,

Rob